Cookie statement.

On our website, we use cookies. Cookies are also placed by third parties who are engaged by us. We believe it is important for you to know which cookies our website uses and for what purposes they are used. We aim to safeguard both your privacy, the user-friendliness, and our commercial interests as much as possible.

When you visit our website for the first time, you will see a notice explaining why we use cookies and how you can adjust your cookie settings.

Below you will find detailed information about the cookies used by and through our website and for what purposes.

What are cookies?

Websites use handy and useful techniques that enhance user experience and make the site as interesting as possible for every visitor. The most well-known example of these techniques is cookies.

Cookies are simple small text files placed in your web browser's memory when you visit a website. These files store information that allows the website to recognize specific devices or web browsers. Some cookies only track your actions during a specific browser session and are then deleted, while others are stored between sessions.

In addition to cookies, websites also use tags and scripts, used by website owners or third parties—such as advertisers—who communicate through the website you visit. For convenience, we will now refer to them collectively as "cookies".

The use of cookies is safe. No personal information, such as a phone number or email address, can be derived from cookies. Therefore, cookies cannot be used for email and telemarketing actions.

We have made agreements with third parties who place cookies regarding the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, please refer to the privacy policies of these parties. Please note that these may change regularly.

Functional – Cookies that ensure this website functions properly

The J.C. RAGS website uses functional cookies for:

  • remembering products you add to your shopping cart during online shopping;

  • remembering information you enter on various pages during checkout or ordering, so you don't have to re-enter all your details each time;

  • remembering products you have viewed to show you the most relevant offers;

  • passing information from one page to the next, for example, when you need to enter a lot of data when placing an online order;

  • storing preferences, such as language, location, the desired number of search results to display, etc.;

  • storing settings for optimal video playback, such as the desired buffer size and screen resolution data;

  • reading your browser settings to display our website optimally on your screen;

  • detecting misuse of our website and services, for example, by recording a number of consecutive failed login attempts;

  • evenly distributing the load on the website to keep the site accessible;

  • offering the option to save login details so you don't have to enter them again each time;

  • enabling you to respond to our website;

  • enabling logged-in users of selected social media to share certain content from our website directly.

Analytical – Cookies that allow us to measure website usage

To determine which parts of the website are most interesting to our visitors, we continuously attempt to measure, using third-party software, how many visitors come to our website and what is most viewed. We use cookies for this purpose.

From the information we gather, statistics are created. These statistics provide insight into how often our web pages are visited, where visitors spend the most time, etc. This allows us to make the structure, navigation, and content of the website as user-friendly as possible for you. We do not trace the statistics and other reports back to individuals.

We use analytical cookies for:

  • tracking the number of visitors to our web pages;

  • tracking the duration each visitor spends on our web pages;

  • determining the order in which a visitor visits the various pages of our website;

  • evaluating which parts of our site need adjustment;

  • optimizing the website.

Tracking - Cookies to display (behavior-dependent) content and advertisements

We strive to tailor our communications as closely as possible to your interests. To do this, we attempt to gain insight into your presumed interests based on your visits to our website. Therefore, we place cookies to track your behavior on our website and see what interests you.

Third parties who place cookies via our website may also attempt to find your interests in this way. In that case, the information about your current visit may be combined with information from previous visits to websites other than ours.

These third parties are often media agencies and advertising networks, acting as intermediaries between website owners and advertisers. We work with them to place advertisements on various other websites, with the aim of stimulating the sale of our products.

If such cookies are not used, it does not mean that you will no longer see advertisements from us. In that case, the advertisements are simply no longer tailored to your interests and are repeated more often.

These tracking cookies make it possible to:

  • track which advertisements you have already seen to prevent you from seeing the same ones repeatedly;

  • track how many visitors click on the advertisement for billing purposes with the party from whom the advertising space is purchased;

  • track how many orders are placed via the advertisement for billing purposes with the party from whom the advertising space is purchased;

  • record your visit to our website to make an estimate of your interests;

  • determine if you clicked on an advertisement;

  • record and pass on information about your browsing behavior to other websites;

  • use services from third parties to display advertisements to you;

  • show more interesting advertisements based on your social media use;

  • personalize our newsletters with offers and products in which you have shown interest.

Other / unforeseen cookies

Due to the way the internet and websites work, we may not always have insight into the cookies placed by third parties via our website. This is especially the case when our web pages contain so-called embedded elements; these are texts, documents, images, or videos stored by another party but displayed on, in, or via our website.

If you encounter cookies on this website that fall into this category and are therefore not mentioned above, please let us know. Or contact the third party directly and ask them which cookies they placed, what the reason for this is, what the lifespan of the cookie is, and how they guarantee your privacy.

Browser settings

If you do not want websites to place cookies on your computer at all, you can adjust your browser settings to receive a warning before cookies are placed. You can also adjust the settings to refuse all cookies or only cookies from third parties. You can also delete cookies that have already been placed. Note that you must adjust the settings separately for each browser and computer you use.

Be aware that if you do not want cookies, we can no longer guarantee that our website will work perfectly. Some features of the site may be lost or you may not be able to see certain parts at all. In addition, refusing cookies also does not mean that you will no longer see advertisements. In that case, the advertisements are simply no longer tailored to your interests and are repeated more often.

How you can adjust your settings varies by browser. Consult the help function of your browser if necessary.

Closing remarks

We will need to occasionally adjust this information, as our website or the rules regarding cookies may change. We reserve the right to change the content of the statements and the cookies included in the lists at any time and without prior notice. You can consult this webpage for the latest version.

If you have any further questions and/or comments, please contact our customer service.